Career Questions and Answers
What are the things that a Customer Service Representative has to know?
Asked by Lee McGowan
What are the things that a Customer Service Representative has to know?
specially if they were beginners and have a little knowledge about the related profession?
A:
Best Answer:
English is helpful. So is being respectful.
A:
A good communication skills both written and verbal plus and art over more than one language.
Answered by Chloe C
A:
i work at target and guest service needs to be nice, knowledge of store policy, and it helps if you know where items in the store go. a lot of the guest service people also know the photo lab.
Answered by ant_szeltner
A:
Good phone manners, how to deal with rude customers, knowledge about the product the company is selling, how to answer customer queries/complaints.
Answered by LisaP
A:
A big smile is the best thing to be a success. Later you will know the inventory because everyone stops at the desk to ask where the items are. People will be complaining to you a lot. If you can handle it, start tomorrow..
Answered by Ed Atun
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