We believe:
Customer satisfaction depends on employee satisfaction The customer is at the center of everything we do Every employee has a role in delivering customer service Consistent and reliable service is essential There is a great railroad tradition to build on
We will:
Treat customers as guests Treat each other with dignity and respect Deliver a "humanizing" travel experience Become a growing, profitable, thriving business
Committed to creating a safe workplace; committed to maintaining an environment of equal employment opportunity, Amtrak recruits and hires qualified applicants without regard to race, color, religion, gender, national origin, age, disability, or status as a disabled veteran or veteran of the Vietnam Era. Our employees use and value their diverse experiences for making Amtrak a workplace that is truly unique.
Amtrak is committed to assisting its employees maximize their career potential and support their career goals by providing them with the tools to manage their career. Amtrak's ability to respond successfully to new opportunities will depend largely on the talent and skill that its employees bring to the environment.
